So I’ve been struggling with my GoDaddy virtual hosting lately. First my server won’t add my new domains, then out of the blue they tell me my DNS is allowing recursive look ups, and their script fails on me.
I’m already frustrated witih them. Their support ignores you if somethings automatic. A little reply back to the support request would be nice. You know that thing called customer service (not sales service, customer service).
Any how, I was running into an error adding domains using their “simple” turbo control panel or what ever the heck its officially called. A java app, allowing all sorts of administration. Slick tool if it didn’t need memory. I finally googled the errors and ran this blog post http://www.colinmcnamara.com/2008/02/03/why-godaddy-linux-virtual-dedicated-hosting-sucks-how-to-fix-it. The guy has an alphabet soup behind his name, he might know something..
The post basically eluded to the fact that my cheep butt didn’t buy enough memory and the java script needs more memory than my puny lill server can do. I’ve already been cursing at GoDaddy for about 3 months now because I’ve hit the roof of my memory limit on a number of scripts, CraigsScams will never go into production on this host. Whats even more annoying is that I have to buy a second server with more memory, they can’t upgrade in place.
I know the technology… They’re not real physical servers, they’re virtual running on a host which manages how much hardware they consume. With a good setup, virtual servers bounce around a cluster with plenty of resources to support everything. If there is not enough resources in a cluster they can bounce it to a different cluster. It might take a tech who received training though…
Any how.
The lesson of the year, don’t cheep out on memory, the lesson of the quarter, give up on godaddy support. Give up on the turbo panel. Go back to basics. My servers gotten so crowded that I can’t run turbopanel. I have to hack the command line like it apparently should.
In due time I’ll be able to host a server on a 10 Mb line for the same cost and I’ll finally have the horsepower I need.
Finally, to wrap up my goDaddy rant… They sent me a message, “hey, your server is doing recursive dns look up, fix or else.” or something to that extent, and provided a couple improper links, someone concatinated the server name and the path with a space… ruined any form of simple Just click on it behavior. Doesn’t anyone proof read these messages? So the links lead to Why recursive DNS is bad, and to a few instructions. Instructions basically told me to command line in, download a php script, and run it. Simple enough.
But it fails.
So I reply back, hey script failed. please provide documentation, run script is not documentation. Yes i did clarify. A scant day later i get my response, its a link to a document, hey cool they they listened. or not.
The response came back with a link, a link… to the php script that failed. Great. Best documentation they can provide is the header, which is a nice header… has some info… but … This isn’t documentation. Documentation doesn’t need to be deciphered. Documentation has file paths listed out nice and easy to read, easy to copy. Documentation does not use a fucking array declration to list stuff out.
Oh well, I wasn’t using the dns server anyhow…
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